Bank of America Financial Center in 4912 Tamiami Trail East

Customer Reviews about Bank of America Financial Center:

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  RECENT REVIEW OF BRANCH SERVICES: 4912 Tamiami Trail East, Naples, FL 34113 Poor Management This branch is very poorly managed. Several times I was told I have to wait an hour or two for service. Today I went to the bank and after waiting in line was told the notary is not in today. The customer service experience at this bank is very inconsistent and unapologetic when they cannot provide services expected. Bank of America is also having issues. A check I was depositing from BMW for $6,000.00 had to be held for over a week before funds could be made available. I was told by the customer service representative - the teller - that I could afford it.
  By Paul Chalifoux, August 30, 2017
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  The worst bank experience ever! They opened my accounts and closed them the very next day with out contacting me or even a reason. This is my first bank account and I have no black marks with chq systems and I do not have bad credit. They are holding my money and every day I call there is a new reason to hold it longer. (Over a week now and expected to hold it another week) I went in to get some help from the manager and the lady out right lied to me about my account. I know she lied because 1 min later the manager told me a completely different story about what is going on with my account and why it was closed. I had to sit there and refuse to move before they lifted a finger to help me. (Told me to come back with proof that a chq had cashed and they would give me my money, but since the dept that had a hold on my money wasn't open the next day, being Saturday, it wasn't helpful at all and was just more of my time wasted.) They also told me they couldn't exchange my foreign currency, and when I called customer service they told me there is no reason why they couldn't exchange my money. This branch and all of Bank of America seems to lack knowledge and customer service.
  By Lauren Olsen, February 14, 2017
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  ATM broken. As usual.
  By Adventures of Eliot, October 22, 2016

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